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Global Partnership Network

Distribution Policy &
Guidelines 2026

Our Philosophy

Building a Network Based on
Trust and Engineering Excellence

LS is committed to maintaining a high-performance distribution network. Our Company Policy ensures fair competition, territory protection, and premium service delivery.

We view our distributors not as customers, but as strategic partners. When you carry the PEX Gold Series, you are representing 25 years of polymer engineering. This document outlines the standards required to maintain that legacy.

Apply for Partnership
Fair Trade

Strict adherence to MAP pricing to protect your margins.

Global Reach

Logistics support to over 50 countries worldwide.

Brand Protection

Anti-counterfeit measures to ensure authenticity.

Priority Supply

Guaranteed stock availability for partners.

"We do not just sell pipes; we sell a 25-year promise. We expect our agency partners to uphold this standard of integrity and technical expertise in their respective territories."

name
Chief Executive Officer, Livshine
Operational Excellence

How We Support Our Partners

Warehouse

Logistics & Inventory

We maintain strategic warehousing in 3 continents. Partners benefit from "Just-In-Time" delivery to reduce their own storage costs. We handle all customs documentation for international shipments.

  • 48-Hour Dispatch
  • Palletized Shipping
Marketing

Marketing & Showroom

Gold and Platinum partners receive full showroom design support. We provide physical sample boards, high-resolution 3D assets, and co-branded digital marketing materials.

  • Free Sample Boards
  • Co-op Ad Budget
Technical

Technical Training

Piping is technical. We offer quarterly webinars and on-site certification for your sales staff so they can confidently explain the benefits of PEX-AL-PEX vs Copper.

  • Certification Program
  • 24/7 Engineer Access
Partnership Levels

Agency Tier & Requirements

We offer a single partnership tier with clear requirements and benefits.

Benefit / Requirement Authorized Seller
Discount Structure Standard Wholesale
Marketing Material Support Digital Assets Only
Territory Exclusively Upto City/State Level
Payment Terms 100% Advance
Lead Forwarding
Annual Rebate On Achieve Targets

Detailed Policy Guidelines

Please review the specific operational policies regarding logistics, payments, warranties, and intellectual property. Compliance is mandatory for all tiers.

Need Clarification?

Our legal team is available to discuss these terms.

Contact Legal Team

All orders placed before 12:00 PM EST will be processed the same day. Agencies are responsible for unloading at the destination. Claims for transit damage must be reported within 48 hours of receipt with photographic evidence.

Incoterms: For international partners, our standard term is FOB (Free On Board). CIF (Cost, Insurance, and Freight) can be arranged upon request.

Unsold inventory in original packaging may be returned within 90 days, subject to a 15% restocking fee. Defective products fall under our 25-Year Warranty. An RMA number must be generated via the Distributor Portal before shipping any goods back to our warehouses.

Agencies are permitted to use the LS logo and "Gold Partner" badge on their websites and vehicles. However, modification of the logo colors, aspect ratio, or misrepresentation of the brand (e.g., claiming to be the manufacturer) is strictly prohibited and grounds for immediate termination.

Invoices are generated upon dispatch. Late payments will incur a 1.5% monthly interest charge. LS reserves the right to hold shipments if the credit limit is exceeded or if there are overdue invoices. Bank transfers (T/T) and Letters of Credit (L/C) are preferred.

To protect the brand value and the margins of all partners, distributors may not advertise prices lower than 20% below MSP on public channels (websites, marketplaces). Violations will result in a suspension of supply.

Frequently Asked Questions

How long is the application process?

Typically 5-7 business days. We review your warehouse capacity and credit standing before approval.

Can I sell competing products?

You may sell other plumbing items, but we require exclusivity on PEX-AL-PEX piping for Platinum partners.

Do you provide leads?

Yes. Inquiries we receive from your region via our main website are forwarded to Gold and Platinum partners.

Is there a minimum order?

The Minimum Order Value (MOV) for wholesale pricing is 2,000 per shipment.

Join Our Global Network

Ready to grow your business with the world's premium piping brand? Fill out the preliminary application below to start the onboarding process.

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